Job Description
Specialist financial services company seeks a Change Leader for the Project Office of their headquarters.
The role in a nutshell: The purpose of this role is to develop, implement and manage the change management plan and process (including communications) as per the Business Transformation, People Change Management Framework and methodology. This role reports directly to the Head of IT and Projects.
Key areas of responsibility:
- ?Develop a change management approach and plan (as per the People Change Management framework and methodology) inclusive of communication plan for the specific program in alignment with the project implementation plan
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- Ensure that the plan is signed off by all affected stakeholder groups
- Develop and maintain a ?journey plan? for the projects
- Ensure a detailed stakeholder management plan is in place for all direct and indirectly affected stakeholders ? including the stakeholder road map and dashboards
- Develop and maintain risk and resistance matrix and provide input to the program manager and programme on the mitigation plans
- Align all of the relevant contributory components to the change management journey:
- HR
- Communications
- Training and up-skilling
- Business enablement
- Staff
- As part of the change management process, ensure to be an integral part of the program working group and liaise very closely with the program manager to align all of the contributory parties with the project plans and ensure that there is synergy with the desired program outcome.
- Responsible for the implementation of the People Change Management Plan:
- Ensuring there is clear expression of the reasons for change, and helping the sponsor/ transformation leader communicate this
- Identifying ?change agents? and other people who need to be involved in specific change activities, such as design, testing, and problem solving, and who can then act as ambassadors for change from within the affected area
- Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required
- Planning the involvement and project activities of the change sponsor(s)
- Planning how and when the changes will be communicated, and organizing and/or delivering the communications messages.
- Assessing the impact of the changes on people and the organization?s structure
- Planning activities needed to address the impacts of the change
- Ensuring that people involved and affected by the change understand the process change
- Making sure those involved or affected have help and support during times of uncertainty and upheaval
- Assessing training needs driven by the change, and planning when and how this will be implemented
- Identifying and agreeing the success indicators for change, and ensure they are regularly measured and reported on
- Leading change managers and ensuring delivery
- Ensuring on-going staff readiness in alignment with the project implementation plan
- Feedback and monitoring of the effectiveness of the plan
- Diagnose gaps, misalignments and manage resistance ? effectively managing change requires continual reassessment of its impact
- Transfer skills to build internal change capacity in the business
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Qualifications and experience required:
- Minimum of a relevant degree/ behavioural sciences ? post graduate qualification preferred
- Minimum of 7-10 years working experience with exposure to Organisational Change Management (OCM) and Communication
- Experience in multi-dimensional and large-scale change projects, including communication and change management required
- Solid experience in Change Management Methodology ?and Change Assessment
- Solid and in-depth understanding of change in an organisation ? the human dynamics
- Experience and ability to build change road map
Core competencies required:
- Strong networking and relationship management
- Ability to influence senior stakeholders
- Excellent written and verbal communication skills
- Strong influencing and negotiating skills
- Good relationship management at executive level
- Stakeholder management
- Communication planning and implementation
- Resistance management
How to Apply
To find out more about this great opportunity please send your CV to adrienne@candidateconnect.co.za.
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Source: http://www.candidateconnect.co.za/jobs/change-leader-change-management-specialist-sought/
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